Privacy Policy

This Privacy Policy describes how Pizza Ranch ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at tastypizza-ranch.click (the "Website"), place orders, interact with our services, or otherwise engage with us. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.

Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with this Privacy Policy, please discontinue your use of our Website and services immediately.

1. About Us

Pizza Ranch is a food service business operating in the United States. Our contact information is as follows:

For all privacy-related inquiries, requests, or complaints, please contact us using the information provided above or through the dedicated channels described in the Contact Information section of this Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our Website at tastypizza-ranch.click
• Customers who place orders online, by phone, or in person
• Users who create accounts or register on our platform
• Individuals who subscribe to our newsletters, promotional emails, or loyalty programs
• Any person who interacts with us through digital communication channels, social media, or customer service

This Policy does not apply to third-party websites, applications, or services that may be linked to or from our Website. We encourage you to review the privacy policies of any third-party platforms you visit, as we have no control over their data practices.

3. Information We Collect

We collect various categories of information depending on how you interact with our Website and services. The types of information we collect include, but are not limited to, the following:

3.1 Personal Identification Information

When you interact with Pizza Ranch, we may collect personal information that directly identifies you, including:

• Full name — collected when you place an order or create an account
• Email address — used for order confirmations, account management, and marketing communications
• Phone number — used for order updates and customer service purposes
• Mailing and delivery address — required for delivery orders and billing purposes
• Date of birth — may be collected to verify age requirements or provide birthday promotions
• Username and password — required if you create an account on our platform

3.2 Payment and Financial Information

When you make a purchase through our Website or services, we collect payment-related information. This may include:

• Credit or debit card details (card number, expiration date, CVV code)
• Billing address associated with your payment method
• PayPal or other digital wallet identifiers
• Transaction history and order records

Please note that full payment card details are processed by our PCI-DSS compliant third-party payment processors. We do not store complete card numbers on our servers. We only retain tokenized or partial payment references necessary for fraud prevention and record-keeping.

3.3 Usage and Behavioral Data

We automatically collect data about how you interact with our Website and digital services, including:

• Pages visited and content viewed on our Website
• Time spent on specific pages and navigation patterns
• Links clicked and buttons interacted with
• Search queries entered on our Website
• Menu items browsed, added to cart, or ordered
• Frequency and timing of visits to our Website
• Referring URLs that directed you to our Website
• Geolocation data (general location, not precise GPS unless explicitly permitted)

3.4 Device and Technical Information

When you access our Website, we automatically receive technical information about your device and connection, such as:

• IP address
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Screen resolution and display settings
• Language settings
• Network provider and connection type
• Unique device identifiers and advertising identifiers
• Crash reports and performance data

3.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect data about your browsing behavior. This includes session identifiers, preferences, and activity logs. For more information, please refer to our dedicated Cookie Policy section below and our full Cookie Policy page.

3.6 Communications and Customer Service Data

When you contact us through email, phone, web forms, or social media, we collect:

• Content of your messages and inquiries
• Complaint or feedback details
• Records of previous interactions with our customer service team
• Survey or review responses

3.7 User-Generated Content

If you submit reviews, ratings, photos, or comments in connection with our services, that content may be collected, stored, and potentially displayed publicly on our platforms.

3.8 Information from Third Parties

We may receive information about you from third parties such as:

• Social media platforms (when you log in or connect via social accounts)
• Marketing partners and data brokers (for audience targeting)
• Delivery platforms and third-party apps that feature our services
• Analytics providers and advertising networks

4. How We Use Your Information

Pizza Ranch uses the personal information we collect for a variety of legitimate business purposes. These purposes include:

4.1 Order Processing and Service Delivery

• Processing and fulfilling your food orders, whether placed online, by phone, or in person
• Sending order confirmations, receipts, and delivery status updates
• Coordinating delivery drivers and logistics partners
• Handling returns, refunds, or complaints related to your orders

4.2 Account Management

• Creating and maintaining your customer account
• Authenticating your identity when you log in
• Managing your preferences, saved addresses, and payment methods
• Sending account-related communications, such as password reset links

4.3 Marketing and Promotional Communications

• Sending newsletters, promotional offers, and special deals via email, SMS, or push notifications
• Personalizing marketing content based on your order history and browsing preferences
• Administering loyalty programs, contests, and sweepstakes
• Retargeting you with relevant advertisements across third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email, replying "STOP" to SMS messages, or contacting us directly at [email protected]. Please note that opting out of marketing messages does not prevent us from sending transactional or service-related communications.

4.4 Analytics and Service Improvement

• Analyzing usage patterns and customer behavior to improve our Website and services
• Conducting internal research and development
• Monitoring and improving Website performance, speed, and reliability
• Testing new features, menu items, and promotional strategies

4.5 Legal Compliance and Security

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from law enforcement or regulatory authorities
• Preventing fraud, unauthorized access, and other malicious activities
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the public

4.6 Business Operations

• Managing billing, invoicing, and financial records
• Communicating with business partners and vendors
• Facilitating mergers, acquisitions, or other corporate transactions

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your data with trusted partners under the following circumstances:

5.1 Service Providers and Vendors

We engage third-party companies and individuals to perform services on our behalf. These service providers are contractually obligated to use your information solely for the purposes we specify and to maintain appropriate security measures. Such providers may include:

• Payment processors (e.g., Stripe, Square, PayPal)
• Delivery and logistics partners
• Email marketing and communication platforms
• Web hosting and cloud infrastructure providers
• Analytics services (e.g., Google Analytics)
• Customer relationship management (CRM) tools
• IT support and cybersecurity services

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our Website if such a transfer occurs and your rights under this Policy change materially.

5.3 Legal Requirements and Law Enforcement

We may disclose your personal information when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request
• Enforce our Terms of Service or other legal agreements
• Protect the safety, rights, or property of Pizza Ranch, our customers, or the public
• Prevent or investigate potential wrongdoing or fraud

5.4 Advertising and Marketing Partners

With your consent or as permitted by law, we may share certain usage and behavioral data with advertising networks and social media platforms (such as Facebook, Instagram, or Google) to deliver targeted advertisements. You can control ad preferences through the settings of those platforms.

5.5 Aggregated or De-Identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, analytics, or marketing purposes. This data cannot reasonably be used to identify any individual person.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small text files stored on your device by your web browser when you visit our Website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly (e.g., session management, cart functionality)
• Performance and Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings for a more personalized experience
• Advertising and Targeting Cookies: Used to deliver relevant advertisements and track campaign effectiveness

6.2 Managing Cookie Preferences

You can manage or disable cookies through your browser settings. Most modern browsers allow you to refuse, delete, or receive notifications when cookies are set. Please note that disabling certain cookies may affect the functionality of our Website.

You may also opt out of interest-based advertising by visiting:

• Network Advertising Initiative (NAI) Opt-Out
• Digital Advertising Alliance (DAA) Opt-Out

For detailed information about our cookie practices, please review our full Cookie Policy available on our Website.

7. Data Security

Pizza Ranch takes the security of your personal information seriously. We implement a range of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology (HTTPS protocol)
• Access Controls: Access to personal data is restricted to authorized employees and contractors who need it to perform their job functions
• Secure Payment Processing: Payment transactions are handled by PCI-DSS compliant processors; we do not store full card numbers
• Firewalls and Intrusion Detection: We deploy network security tools to monitor and protect against unauthorized access
• Regular Security Audits: We periodically review and update our security practices to address emerging threats
• Employee Training: Staff members receive training on data privacy and security best practices

7.2 Limitations of Security

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have specific rights regarding your personal information. Pizza Ranch respects and honors these rights as outlined below.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of your personal information that we have collected, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: While we do not "sell" personal information in the traditional sense, under the CPRA, you have the right to opt out of the "sharing" of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to that which is necessary to perform the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you a different price, or provide a different level of service as a result of your exercising these rights.

8.2 General Privacy Rights for All Users

Regardless of your location, we aim to provide the following rights to all of our customers:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct or update inaccurate or incomplete personal information.
• Right to Erasure: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.
• Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

8.3 How to Exercise Your Rights

To exercise any of the rights described in this section, please contact us using the following methods:

• Email: [email protected]
• Website: tastypizza-ranch.click (via our contact or privacy request form)

We will respond to verifiable consumer requests within 45 days of receipt, as required under the CCPA/CPRA. If we need additional time, we will notify you of the extension within the initial 45-day period. We may request that you verify your identity before processing your request to ensure the security of your information.

You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide proof of authorization, and we may require you to verify your identity directly with us.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:

When personal data is no longer required for its original purpose and retention is no longer legally required, we securely delete or anonymize the information.

10. Children's Privacy

Pizza Ranch does not intentionally market to or solicit personal information from individuals under 18 years of age. If you are under 18, please do not use our Website or submit any personal information. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action.

11. International Data Transfers

Pizza Ranch is based in the United States. All personal data we collect is primarily stored and processed on servers located within the United States. If you are accessing our Website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our Website and services, you acknowledge and consent to the transfer of your personal information to the United States. We take appropriate measures to ensure that any international transfers of personal data comply with applicable legal requirements and that adequate protections are in place to safeguard your information.

Where required, we implement appropriate safeguards for international data transfers, which may include:

• Standard contractual clauses approved by relevant data protection authorities
• Data processing agreements with service providers that include appropriate data transfer mechanisms
• Adherence to recognized data protection frameworks and certifications

12. Links to Third-Party Websites

Our Website may contain links to third-party websites, applications, or services that are not operated or controlled by Pizza Ranch. These may include social media platforms, delivery partner apps, payment gateways, and other websites referenced in our content.

We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any external websites you visit, as their data collection and usage practices may differ significantly from ours. Inclusion of a link on our Website does not constitute endorsement of the linked website's privacy practices.

13. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. At this time, there is no universally accepted standard for how websites should respond to DNT signals, and our Website does not currently alter its data collection or usage practices in response to DNT signals. However, you can manage your privacy preferences through your browser settings and our cookie management tools as described in Section 6 of this Policy.

14. FTC Compliance and Consumer Protection

Pizza Ranch is committed to complying with the Federal Trade Commission (FTC) Act and all applicable FTC guidelines regarding consumer privacy, data security, and truthful advertising. We operate in accordance with the FTC's principles of fair information practices, which include providing notice, choice, access, and security with respect to personal data.

Under FTC guidance, we maintain reasonable security measures proportionate to the sensitivity of the personal information we collect and the nature of our business operations. We do not engage in deceptive or unfair practices in connection with the collection, use, or disclosure of your personal information.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or technological developments. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this Policy
• Post the revised Policy on our Website at tastypizza-ranch.click
• Notify you via email (if you have provided your email address) or through a prominent notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Website after any changes become effective constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, please discontinue use of our Website and services.

16. Filing a Complaint

If you believe that Pizza Ranch has violated your privacy rights or handled your personal information in a manner inconsistent with this Privacy Policy or applicable law, we encourage you to contact us first so that we may address your concerns directly.

16.1 Contact Us Directly

Please reach out to our privacy team at:

• Email: [email protected]
• Website: tastypizza-ranch.click

We will acknowledge your complaint within 10 business days and aim to resolve privacy concerns within 30 days.

16.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, or if you believe your rights have been violated, you may file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC):
  Website: www.ftc.gov
  Reporting: reportfraud.ftc.gov
  Phone: 1-877-FTC-HELP (1-877-382-4357)
• California Attorney General (for California Residents — CCPA/CPRA Complaints):
  Website: oag.ca.gov/privacy
  Complaint Form: Submit a Consumer Complaint
• Your State Attorney General's Office:
  Residents of other states may contact their respective state attorney general's office for consumer protection matters related to privacy.

17. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. Our dedicated privacy contact is available to assist you:

We are committed to resolving any privacy-related concerns promptly and transparently. When contacting us, please include your full name, contact information, a description of your inquiry or request, and any relevant details that will help us address your concern effectively.